Write to the right address
Reports and support requests go to support@stack5.org; partnerships have a separate address.
Matches, the app, clubs and anything that does not fit the other addresses.
Sign-in, QR, Stack5 Play, server, reports and data deletion requests.
Clubs, brands and investors.
How to get a faster response
In the email subject, state the type of question: “Event”, “Technical support”, “Partnership” or “Privacy”. For a question about a specific match, add the lobby name, date and game nickname.
Do not send QR codes, game-account passwords, browser-session tokens or other access data by email.
Reports about content and users
Messages, profiles and materials can be reported in the service or via support@stack5.org. A user can be blocked. We aim to give a first response within 24 hours; review and a final decision may take longer.
Project status
Stack5 does not yet operate through a registered legal entity. Operational and technical enquiries are accepted at the addresses above.